Question 1

How does Rebooked reduce DNA rates for dental practices?

Accepted Answer

Rebooked sends automated SMS reminders 24 hours and 2 hours before each appointment, then follows up within 15 minutes of a missed appointment with a rebooking link. Practices using Rebooked cut their DNA rate in half on average.

Question 2

What does Rebooked cost for a dental or medical clinic?

Accepted Answer

Rebooked is $119/month plus 15% of recovered revenue. At an average appointment value of $150, recovering just two no-shows per month covers the entire subscription. You get a 35-day free trial to prove ROI risk-free.

Question 3

Can Rebooked send patient recall reminders automatically?

Accepted Answer

Yes. Rebooked automatically sends personalised recall messages to patients who are overdue for check-ups or follow-up appointments. These are timed based on your recall schedule and include a direct booking link.

Question 4

Is Rebooked HIPAA and TCPA compliant for medical practices?

Accepted Answer

Rebooked is fully TCPA compliant with built-in consent management, opt-out handling, and quiet hours enforcement. Messages are kept professional and scheduling-focused, with no protected health information included in texts.

Question 5

How does the waiting list feature work for dental cancellations?

Accepted Answer

When a patient cancels, Rebooked instantly texts patients on your waiting list in priority order. The first patient to respond claims the slot, keeping your schedule full without any manual effort from your front desk.

Rebooked for Dental Clinics — Reduce No-Shows