Question 1

Are Rebooked's messages appropriate for mental health practices?

Accepted Answer

Yes. All messages are carefully crafted to be professional, sensitive, and confidentiality-aware. They never mention diagnosis, treatment, or clinical details — just appointment logistics.

Question 2

What does Rebooked cost for a counseling practice?

Accepted Answer

Rebooked is $119/month plus 15% of recovered revenue. At $150 per session, recovering just 2 no-shows per month pays for itself. The 35-day free trial is zero risk.

Question 3

Is Rebooked TCPA and HIPAA-friendly?

Accepted Answer

Rebooked is fully TCPA-compliant with proper opt-in, opt-out, and quiet hours. Messages contain only appointment logistics — no protected health information — making them appropriate for HIPAA-conscious practices.

Question 4

Can Rebooked handle clients who frequently cancel?

Accepted Answer

Yes. Rebooked tracks patterns and helps you identify clients who cancel frequently. The system can adjust messaging and help fill their cancelled slots from your waiting list.

Question 5

How does Rebooked protect client confidentiality?

Accepted Answer

Messages never reference the type of appointment, diagnosis, or treatment. They simply reference a scheduled appointment time and offer rebooking — keeping clinical details confidential.

Rebooked for Counselors — Reduce Missed Sessions